As a startup boutique one of the many things they start looking into after finding the place and getting settled in was a stable POS System to complete the store and have it open to customers. They searched and scouted for reasonable deals and after 2 months of scouting found an ideal one; I was told the guys from that company spent three days before the store’s opening to teach the hired cashiers and the owner itself how the system goes, they had it tested for full 3 days to check for any possible problems and so it worked well.

The boutique has been operating for close to 6 months now and they haven’t had any reason to call technical support to their sales system; I was told the fee for the entire system including installation and technical support for a year amounted to 3K USD not bad if you ask me. The owner thinks the inclusive technical support for a year is a rather generous offer, most company would offer a separate contract for technical support or they would offer a case to case type of support.

I guess they landed a rather nice deal and hopefully they’d have no issues whatsoever and that the business would flourish

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